Deleting your account and data
You can delete your Housio account yourself in the app. If you cannot sign in, send us a request using the form below.
The Housio app is operated by US Europe Group s.r.o., company ID 06779808, Třebovická 5050/78, 722 00 Ostrava, Czech Republic.
Fastest way: in the app
Sign in at housio.online and open Settings → My account and data → Delete account. To confirm, type the word the app shows you.
What gets deleted
Your profile, properties, tenants, leases, payments, expenses, insurance, meter readings and all uploaded files and documents.
30-day grace period
The account is deactivated first and stays recoverable for 30 days — until then you can undo the deletion by signing in. After 30 days the data is removed permanently.
What we keep
Accounting and tax records for paid subscriptions. By law we must keep them for 10 years from the end of the tax period in which the payment was made. Nothing else.
App Store and Google Play subscriptions
A subscription bought in a mobile store is not cancelled by deleting your account. Cancel it in Settings → Apple ID → Subscriptions or in your Google Play subscriptions, otherwise the store keeps charging you.
Account deletion request
Enter the e-mail you use to sign in to Housio. We handle requests within 30 days and confirm to the same address.